When is a booking confirmed?
A booking is confirmed after we agree the date, time, walking format, participant numbers, price and payment method. Before confirmation, an enquiry does not guarantee a guide is available on your chosen date.
What the booking includes
- the guide’s services or accompaniment on the chosen route;
- agreement on the meeting point in advance;
- advice on pace, clothing, transport and start time;
- adjusting the walk’s focus to guests’ interests where the format permits.
Tickets, transport, personal expenses, food and drinks are included only when stated separately in the tour description or confirmed in writing.
Changing the date or time
Let us know as soon as possible if your plans change. We will try to reschedule at a convenient time if the guide is available and the route allows a change.
Routes involving tickets, transport or external providers may have stricter rescheduling conditions. These details are discussed separately before confirmation.
Late arrival and meeting points
Your confirmation states the meeting point. If delayed, please notify us on WhatsApp. The guide waits within the agreed time, but a substantial delay may shorten the walk.
Weather and city conditions
Rain, street closures, queues and changes to museums or transport can affect Paris plans. We aim to preserve the experience and adapt the route comfortably.